• Two person minimum for all kayak tours to operate.
  • To ensure availability on the tour and because the tour requires preparation in advance, payment in full, at the time of booking, is required.
  • A booking is confirmed only once payment is received.
  • Waimarino has all of the necessary equipment to run our kayak tours throughout the year.
  • We reserve the right to alter the tour for safety reasons.
  • Waimarino reserves the right to cancel the tour on the day, due to weather or any safety concerns. If this is done, the tour will be postponed or a full refund will be made.
  • If a cancellation is made 24hrs prior to the scheduled departure, with consultation of the Waimarino manager, a full refund will be made. A postponement to another day, will also not incur any charges.
  • If, for any reason you choose to not participate in the tour for the date booked, we will  be happy to postpone your reservation if you contact Waimarino no less than 3 hours prior to you tour’s departure. No cancellation refunds will be offered.
  • Under no other circumstances will we offer a refund.
  • If persons fail to arrive for departure of the tour, without notifying Waimarino before the stated departure time, the full balance of the tour payment will be withheld.
  • Payment for the tour constitutes acceptance of these terms and conditions.